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General Terms and Conditions

Good agreements make good friends.

The present terms and conditions of sale govern the relationship between, GAME BREWER BVBA, whose head office is at Patersstraat 51, 2300 Turnhout, Belgium, BCE number 0671 586 923, operating under the name of “Game Brewer” and “MeepleShipper”, with websites on https://www.gamebrewer.com and https://www.meepleshipper.com, hereafter called “the Vendor”, and any person or company ordering through our webshop, by email, by a crowdfunding platform, at a convention, or by any other method, herafter called “the Customer”. The Customer declares s/he has the capacity to possess rights and be bound by obligations.

The Goods and Services are described on the sites https://www.gamebrewer.com and/or https://www.meepleshipper.com and/or third party online selling platforms, in good faith and as accurately as possible. The Customer may obtain extra information on the Goods and Services presented on the sites by sending a message with the contact form on either website or by telephone to +32 14 72 47 64. The presentation of the Goods and Services is not binding for the Vendor and does not constitute an offer in the legal sense of the term. The photographs, diagrams, drawings, or videos illustrating the products are not contractually binding. Under no circumstances shall the Vendor be held liable for any errors that may occur in them.

The online shop of the Vendor is governed by Belgian law and the items offered for sale on the site are all shipped from our warehouses in Belgium or the USA. If you have received the ordered goods and are not satisfied with any of them or have simply changed your mind about purchasing them after we have e-mailed you your order confirmation, you may exercise your right of withdrawal without penalty and without giving any reason and request a refund, pursuant to article 47 of the Belgian Act of 6 April 2010 on Market Practices and Consumer Protection, provided that you inform us of your decision to cancel the contract within 14 (fourteen) calendar days of delivery of the goods, by notification to our customer service department using the contact form on the Vendor’s website and/or by simply returning the goods. Please note that while the Goods remain in your possession you are under a duty to ensure that the Goods are kept safe, secure, and in good condition. We will provide you with a refund as soon as possible after you inform us of your decision to cancel the contract and in any case and at the latest within 30 days after the Goods are returned, for any sum that has been paid by you or debited from your credit card for the Goods, including shipping cost from Vendor to Customer. The shipping cost for returning the Goods from Customer to Vendor is non-refundable though. Please note that you have to return the Goods in their original packaging, including shrink wrap, complete with any related accessories. All Goods will be inspected on return. You will be notified by email once your return has been received and processed. All communications will go to the original purchaser. The Customer can find out about the various products that the Vendor offers on its website. The Customer may navigate freely on the pages of the website with no obligation to purchase. The products are presented using an information sheet (product description, components, photograph, and price) containing information that is as correct and precise as possible to give as faithful and complete a description as possible. However, considering the digital means of presenting the products online, it is possible that the Customer’s perception of the photographic representation of a product does not correspond exactly with the product itself. The Customer shall select the products s/he wants and specify the quantity. The products will then be added automatically to the Customer’s basket. Before ordering a product displayed on the website, the Customer must open an account. The Customer must fill out a form to open an account or login if an account was made previously. The Customer must also supply an email address and choose a password that shall remain personal and confidential and will later be required for purposes of identification on the site. The Customer accepts that entering these two forms of identification is deemed to be proof of his/her identity and his/her acceptance of these general terms and conditions of sale. The Customer can choose the payment method desired from the available options. By clicking on “Proceed to payment”, the Customer completes his/her order. The order is recorded and the sale is complete. The Customer can no longer correct any data errors made when entering the order. The confirmation email that the Vendor sends to the Customer concludes the contract and implies the Customer’s unconditional acceptance of these terms and conditions. The details of the order stated in the confirmation email are: Summary of item(s); Total cost of order; Total shipping and processing costs; Customer’s name and address; Place and date of ordering (for information only); Payment details; Contact details for the customer service department of the Vendor. The order form shall be recorded on the Vendor’s IT registers, which are stored on a reliable, durable server and shall be considered proof of the contractual relations between the parties. It also provides proof of the availability and price of the items. Automatic recording systems are deemed to be valid proof of the nature, content and date of the order. The sale shall not be concluded until confirmation of the order has been sent by email to the Customer. The Vendor shall not be bound by the Customer’s order until written confirmation is sent that it agrees to process the order. The Vendor reserves the right to subject the order to other conditions, to suspend or refuse it, notably, if the order proves to be incomplete, if the data supplied is obviously erroneous, if the Customer has failed to pay pr